What does SLA mean in Telecom?
This page is about the meanings of the acronym/abbreviation/shorthand SLA in the Computing field in general and in the Telecom terminology in particular.
Service Level Agreement
A service level agreement is a contract on a service. With regard to an ISP (Internet Service Provider), an agreement with specify things like the expected data throughput of a circuit, traffic delay, traffic jitter, circuit uptime guarantee and/or MTTR (Mean Time To Recover) after an outage of service.
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What does SLA mean?
- service level agreement