What does SLA mean in Telecom?

This page is about the meanings of the acronym/abbreviation/shorthand SLA in the Computing field in general and in the Telecom terminology in particular.

Service Level Agreement

A service level agreement is a contract on a service. With regard to an ISP (Internet Service Provider), an agreement with specify things like the expected data throughput of a circuit, traffic delay, traffic jitter, circuit uptime guarantee and/or MTTR (Mean Time To Recover) after an outage of service.

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Definition

What does SLA mean?

SLA(Noun)
service level agreement

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"SLA." Abbreviations.com. STANDS4 LLC, 2014. Web. 1 Oct. 2014. <http://www.abbreviations.com/term/39987>.


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