Call Centers: Technology & Techniques
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A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction
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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
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Call Center Representative (C-4095): Passbooks Study Guide (4095) (Career Examination Series)
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The Executive Guide to Call Center Metrics
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Tech Support Help Desk Information Technology Call Center T-Shirt
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Blueprint for the Contact Center of the Future: The IT Guide for Relevancy, Resources, and Results.
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Designing Effective Call Centers
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MAIRDI Telephone Headset with RJ9 Jack & 3.5mm Connectors for Call Center Office Deskphone Cell Phone PC Laptop, Landline Phone Headset with Microphone Noise Canceling for Polycom Avaya Nortel
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