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Acronyms that contain the term customer satisfaction
What does customer satisfaction mean? This page is about the various possible meanings of the acronym, abbreviation, shorthand or slang term: customer satisfaction.
| Term | Definition | Rating |
|---|---|---|
| CS | Customer Satisfaction | |
| ACSI | American Customer Satisfaction Index | |
| ACSI | American Customer Satisfaction Index | |
| CSI | Customer Satisfaction Index | |
| CSI | Customer Satisfaction Index | |
| TCS | Total Customer Satisfaction | |
| CSI | Customer Satisfaction Indexing | |
| CSC | Customer Satisfaction Center | |
| ACS | Asia Customer Satisfaction | |
| TACS | Telephone Access Customer Satisfaction | |
| GCS | Global Customer Satisfaction | |
| CCS | Customer and Community Satisfaction | |
| CSC | Customer Satisfaction Coordinator | |
| FOCUS | Focus On Customer's Ultimate Satisfaction | |
| CSAT | Customer SATisfaction | |
| EDCSM | Event Driven Customer Satisfaction Measurement | |
| CSAT | Customer Satisfaction Score | |
| KCSI | Korean Customer Satisfaction Index | |
| LGCSS | Local Governance Customer Satisfaction Survey | |
| ACSI | American Customer Satisfaction | |
| CSSAP | Customer Satisfaction Survey Advisor Process | |
| CSIP | Customer Satisfaction Improvement Process | |
| CSAS | Customer Satisfaction Analysis System | |
| CSAT | Customer Satisfaction the A and T | |
| NCSB | Norwegian Customer Satisfaction Barometer | |
| CSQ | Customer Satisfaction Questionnaire | |
| CSC | Customer Satisfaction Card | |
| CSCP | Customer Satisfaction Check Phase | |
| CCS | Creating Customer Satisfaction | |
| CCS | Creative Customer Satisfaction | |
| ACSB | Austrian Customer satisfaction barometer | |
| CSM | Customer Satisfaction Measurement | |
| ICSR | Internal Customer Satisfaction Report | |
| EDCSM | Event Driven Customer Satisfaction Measure | |
| LCSM | Lead Customer Satisfaction Manager | |
| CLCSM | Certified Lead Customer Satisfaction Manager | |
| CLCSM | Certified Lead Customer Satisfaction Manager | |
| CSR | Customer Satisfaction Ratios | |
| BENGIDA | Customer's delightment and satisfaction | |
| CSI | Customer Satisfaction Index | |
| ACSI | American Customer Satisfaction Index | |
| QCS | Quality and Customer Satisfaction | |
| NCSI | Nissan Customer Satisfaction Index | |
| HCSI | Hyundai Customer Satisfaction Index | |
| CSI | Customer Satisfaction Index | |
| CCSS | Car Customer Satisfaction Study | |
| CCS | Complete Customer Satisfaction | |
| CACSI | China Automobile Customer Satisfaction Index | |
| ACSI | American Customer Satisfaction Index | |
| CSIPR | Customer Satisfaction Index of Puerto Rico | |
| PCSI | Portfolio and Customer Satisfaction Incentive |
What does customer satisfaction mean?
- Customer satisfaction
- Customer satisfaction (often abbreviated as CSAT) is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." Customers play an important role and are essential in keeping a product or service relevant; it is, therefore, in the best interest of the business to ensure customer satisfaction and build customer loyalty. The Marketing Accountability Standards Board (MASB) endorses the definitions, purposes, and measures that appear in Marketing Metrics as part of its ongoing Common Language in Marketing Project. In a survey of nearly 200 senior marketing managers, 71 percent responded that they found a customer satisfaction metric very useful in managing and monitoring their businesses. Customer satisfaction is viewed as a key performance indicator within business and is often part of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a major differentiator and increasingly has become an important element of business strategy.
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"customer satisfaction." Abbreviations.com. STANDS4 LLC, 2024. Web. 17 Apr. 2024. <https://www.abbreviations.com/customer%20satisfaction>.
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