The Information Paradox: Realizing the Business Benefits of Information Technology
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The Warehouse Revolution: Automate or Terminate
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The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
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Principles of Emergency Management and Emergency Operations Centers (EOC)
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Systems Engineering for the Digital Age: Practitioner Perspectives (Systems Engineering Research Center)
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Effective Opportunity Management for Projects: Exploiting Positive Risk (Center for Business Practices)
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Capitalizing Your Technology to Disrupt and Dominate Your Markets
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Key Account Management
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Ambulatory Surgery Center Safety Guidebook: Managing Code Requirements for Fire and Life Safety
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Comprehensive Healthcare Simulation: Program & Center Development: Center & Program Development
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