We've got 197 shorthands for service quality »
Acronyms that contain the term service quality
What does service quality mean? This page is about the various possible meanings of the acronym, abbreviation, shorthand or slang term: service quality.
Term | Definition | Rating |
---|---|---|
QMAS | Quality Measurement Advisory Service | |
ASQ | Airport Service Quality | |
ASQR | Airport Service Quality Regime | |
AQIS | Australian Quality and Inspection Service | |
TQS | Toyota Quality Service | |
QCS | Quality Customer Service | |
TCQSM | Transit Capacity and Quality of Service Manual | |
QOS | Quality Of Service | |
QSPA | Quality Service Price Award | |
QVS | Quality Value Service | |
IBSQ | Internet Banking Service Quality | |
IBSQ | Islamic Banking Service Quality | |
IBSQ | Islamic Bank Service Quality | |
BSQ | Bank Service Quality | |
SQRM | Service Quality Rating Model | |
WMQRS | West Midlands Quality Review Service | |
SQC | Service Quality Committee | |
SHAS | Scottish Health Advisory Service (now, NHS Quality Improvement Scotland) | |
QACS | Quality Assurance and Customer Service | |
QSC | Quality Service Certified | |
CRSQ | Community Relations and Service Quality | |
QoS | Quality of Service | |
CTRQ | International Conference on Communication Theory, Reliability, and Quality of Service | |
QSHINE | International Conference on Quality of Service in Heterogeneous Wired/Wireless Networks | |
IWQoS | International Workshop on Quality of Service |
What does service quality mean?
- Service quality
- Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ=P-E. This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.A business with high service quality will meet or exceed customer expectations whilst remaining economically competitive. Evidence from empirical studies suggests that improved service quality increases profitability and long term economic competitiveness. Improvements to service quality may be achieved by improving operational processes; identifying problems quickly and systematically; establishing valid and reliable service performance measures and measuring customer satisfaction and other performance outcomes.
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