We've got 197 shorthands for service quality »
Acronyms that contain the term service quality
Page #3What does service quality mean? This page is about the various possible meanings of the acronym, abbreviation, shorthand or slang term: service quality.
Term | Definition | Rating |
---|---|---|
FQAS | Farm Quality Assurance Service | |
QSC | Quality Service And Communications | |
QUEST | Quality, Uniqueness, Employees, Service, and Target | |
QUEST | Quality, Uniqueness, Employees, Service, and Target | |
SQI | Service Quality And Integrity | |
QOD | Quality Of Dis-service | |
QOD | Quality Of Dis-service | |
SQR | Service Quality Requirement | |
HQSC | Hospitality, Quality, Service and Cleanliness | |
QSG | Quality Service Group | |
QHSSE | Quality, Health, Safety, Service and Environment | |
QOSC | Quality of Service Coalition | |
LQOS | Location Quality Of Service | |
SQAS | Systems Quality Assurance Service | |
DSQR | Detailed Service Quality Report | |
CQRS | Calculating Quality Reporting Service | |
SQM | Service Quality Management | |
QIES | Quality Improvement and Evaluation Service | |
TNSQM | Tivoli Netcool Service Quality Manager | |
EQOS | Expected Quality of Service | |
RSQS | Retail Service Quality Scale | |
HQoS | Hierarchical Quality of Service | |
MQC | Multi-protocol QOS (Quality Of Service) Commands | |
ESQS | Enlarged Service Quality Scale | |
SQM | Service Quality Monitoring |
What does service quality mean?
- Service quality
- Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ=P-E. This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.A business with high service quality will meet or exceed customer expectations whilst remaining economically competitive. Evidence from empirical studies suggests that improved service quality increases profitability and long term economic competitiveness. Improvements to service quality may be achieved by improving operational processes; identifying problems quickly and systematically; establishing valid and reliable service performance measures and measuring customer satisfaction and other performance outcomes.
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