We've got 197 shorthands for service quality »
Acronyms that contain the term service quality
Page #4What does service quality mean? This page is about the various possible meanings of the acronym, abbreviation, shorthand or slang term: service quality.
Term | Definition | Rating |
---|---|---|
ASQ | Airport Service Quality | |
VAQAS | Visitor Attraction Quality Assurance Service | |
QSC | Quality Service and Cleanliness | |
SIQ | Service Integrity and Quality | |
SHAS | Scottish Health Advisory Service (now, NHS Quality Improvement Scotland) | |
SIQ | Service Innovation Quality | |
QRS | Quality Reporting Service | |
QSC | Quality Service Certified | |
SQI | Service Quality Institute | |
QSI | Quality Service Index | |
QOSM | Quality Of Service Manager | |
SQC | Service Quality Committee | |
QDS | Quality Data Service | |
QWS | Quality Webmaster Service | |
MSQO | MINDEF Service Quality Office | |
QSC | Quality Service Contractors | |
CSVQ | Cleanliness Service Value Quality | |
SQPP | Service Quality Performance Program | |
QOSM | Quality Of Service Margin | |
QWS | Quality of Web Service | |
LQOS | Local Quality of Service | |
QVS | Quality Value and Service | |
IBSQ | Internet Banking Service Quality | |
IBSQ | Internet Banking Service Quality | |
IBSQ | Islamic Banking Service Quality |
What does service quality mean?
- Service quality
- Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ=P-E. This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.A business with high service quality will meet or exceed customer expectations whilst remaining economically competitive. Evidence from empirical studies suggests that improved service quality increases profitability and long term economic competitiveness. Improvements to service quality may be achieved by improving operational processes; identifying problems quickly and systematically; establishing valid and reliable service performance measures and measuring customer satisfaction and other performance outcomes.
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