We've got 197 shorthands for service quality »
Acronyms that contain the term service quality
Page #5What does service quality mean? This page is about the various possible meanings of the acronym, abbreviation, shorthand or slang term: service quality.
Term | Definition | Rating |
---|---|---|
GQOS | Group Quality of Service | |
QUEST | Quality Uniqueness Excellence Service and Teamwork | |
GSQR | General Service Quality Requirements | |
GSQR | General Service Quality Requirements | |
PDSQ | Physical Distribution Service Quality | |
ASQR | Airport Service Quality Regime | |
SQT | Service Quality Training | |
QSI | Quality Service and Integrity | |
QSI | Quality of Service Index | |
QSF | Quality of Service Fund | |
CQRS | Calculating Quality Reporting Service (NHS UK) | |
QRS | Quality Reliability and Service | |
QPS | Quality Price and Service | |
SQT | Service Quality Tool | |
TQS | tal Quality Service | |
QSP | Quality service and price | |
BSQ | Bank Service Quality | |
YQS | Yoshimura Quality Service | |
EISQ | European Institute For Service Quality | |
EISQ | European Institute For Service Quality | |
ESQR | Electricity Service Quality Requirements | |
AQIS | Australian Quality and Inspection Service | |
BQS | Borduur Quality Service | |
PQSL | Premier Quality Service Limited | |
SQMS | Service Quality Management System |
What does service quality mean?
- Service quality
- Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ=P-E. This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.A business with high service quality will meet or exceed customer expectations whilst remaining economically competitive. Evidence from empirical studies suggests that improved service quality increases profitability and long term economic competitiveness. Improvements to service quality may be achieved by improving operational processes; identifying problems quickly and systematically; establishing valid and reliable service performance measures and measuring customer satisfaction and other performance outcomes.
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