Acronyms that contain the term newscale 

NewScale

About newScale, Inc. newScale is the leader in IT Service Portfolio Management and Service Catalog software solutions, with more than one million users worldwide. newScale solutions enable IT organizations and outsourcers to define a portfolio of standardized services, manage service demand, automate service requests, streamline service delivery, and optimize service quality. With support across the full spectrum of end user, application, infrastructure, and business-oriented services, IT operations can provide an actionable IT Service Catalog for their internal customers. Faced with continued cost pressures, as well as growing business unit demand for new services and higher service levels, the IT organizations of most Global 2000 corporations are embarking on a fundamental transformation. CIOs and other IT executives must align their services with the needs of the business, improve internal customer satisfaction, and deploy standardized processes to achieve greater operational efficiency. By focusing on standardization and process automation, IT leaders can drive down costs while still achieving a high level of service. The IT Service Catalog provides the foundation to: Define IT services and service level agreements (SLAs) that align with business needs. Manage service ordering processes and adapt to customer demand. Ensure efficient service delivery by automating fulfillment and monitoring service quality. Communicate the value that those services represent to the business. newScale’s market-leading Service Portfolio Management solutions enable IT operations to achieve higher service levels, improve operational efficiency, and demonstrate value to the business. With its newScale RequestCenter® and newScale AlignmentCenter® solutions, together with pre-built Service Catalog content, newScale enables IT organizations to become more business-oriented and customer-focused – resulting in increased internal customer satisfaction and improved IT-business alignment. newScale customers also achieve rapid, quantifiable financial benefits that directly impact their bottom line – reducing service delivery costs by 30% or more, with a positive ROI in as little as 6-9 months. newScale is a privately held company founded in 1999 with top-tier investors including Chess Ventures, Crosslink Capital, Menlo Ventures, Montagu Newhall Associates, New Enterprise Associates (NEA), and Parker Price Venture Capital.

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